Legal
Privacy Policy
How Epek Software Solutions handles the information you share with us through this website.
Who we are
This website, epek.in, is operated by Epek Software Solutions Pvt. Ltd. (CIN U72900UP2021PTC145326, GSTIN 09AAGCE4323D1ZY), registered at Gaur City, Noida Extension, Gautam Buddha Nagar, Uttar Pradesh 201301, India. For any privacy question, contact us at [email protected].
What we collect
We collect only what you choose to send us. When you email us or submit a form on the site, we receive your email address and any details you include. We also use Google Analytics 4, which relies on cookies, to understand how the site is used: pages viewed, approximate location, device and referral source. We do not require you to create an account.
How we use your information
We use the information you send to respond to your enquiry, prepare quotes, and communicate with you about the work you have asked us about. We do not use it for automated advertising profiling.
Sharing
We do not sell your personal information. We may share it only with service providers that help us operate, or where required by law. These providers include Google (Google Analytics, and Google Sheets via Apps Script, which receives what you submit through our forms) and Cloudflare (Turnstile, which checks that form submissions are human). Any such provider is expected to protect your data and use it only to provide their service to us.
Retention
We keep the information you send for as long as needed to handle your enquiry and any resulting relationship, and to meet legal or accounting obligations, after which we delete or anonymise it.
Your rights
You can ask us to access, correct or delete the personal information you have shared with us. Email [email protected] and we will respond within a reasonable time.
Cookies
This site uses cookies for two things: what is strictly necessary to serve the pages, and Google Analytics 4, which sets cookies to measure how the site is used. Google Analytics anonymises IP addresses. We do not use advertising or cross-site tracking cookies on the main site. You can block or delete cookies in your browser at any time.
Changes to this policy
We may update this policy as our services change. The date at the top shows when it was last revised. Material changes will be reflected here.
Contact
Questions about this policy or your data? Write to [email protected].